1. Introduction

Welcome to Minding My Mindset (“Website”). This Privacy Policy describes how Minding My Mindset (“we,” “our,” or “us”) collects, uses, and shares information about you when you visit our Website and use our services, including 1:1 coaching sessions, coaching packages, and digital products (“Services”). By using our Website and Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us when you create an account, purchase our Services, or communicate with us. This information may include:

• Name

• Email address

• Phone number

• Payment information

• Any other information you choose to provide

2.2 Usage Data

We may also collect information on how you access and use the Website. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our Services

• Process transactions and send you related information, including purchase confirmations and invoices

• Communicate with you, including responding to your comments, questions, and requests, and providing customer service

• Send you technical notices, updates, security alerts, and support and administrative messages

• Analyse the usage of our Website to improve our Services

• Personalise your experience by providing content that matches your interests

• Detect, prevent, and address technical issues

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may share or transfer your information.

5. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe

7. Changes

We may change our privacy policy at any time, and any changes will be updated within this section of our website. If we make any material changes to our privacy policy that affect customer information we already have in our database. we'll tell our customers about the change.

Please regularly check our privacy policy if you have any concerns about how we store your data.